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Work with process owners to fill out the XLS. Be honest—overestimating maturity leads to a false sense of security and ignores underlying risks. Step 4: Generate the Roadmap
Typical 2021 repacked versions include the following key sections: Instructions cobit 2019 maturity assessment tool xls 2021 repack
Intro (1–2 short paragraphs)
The process achieves its intent but is disorganized. Work with process owners to fill out the XLS
This is the heart of the repack. For each of the 40 processes (e.g., APO01 – Managed IT Management Framework, DSS02 – Managed Service Requests), you rate across 6 capability levels (Level 0 to Level 5). APO01 – Managed IT Management Framework