Action: Keep provider support number handy; document error messages/screens when contacting support.
The Arris DVR Module 500G (often labeled as the or simply the "500GB Expansion Module") is a proprietary external hard drive enclosure designed specifically for Arris-branded DVR cable boxes, such as the Arris DCX series, XG1, and some older Motorola (now Arris) models. arris dvr module 500g
Action: Check the set-top serial and MAC ID; ask seller to confirm the module is not locked to a different account. Action: Keep provider support number handy; document error
The ARRIS 500GB DVR module is most commonly associated with the (like the VMS1100) and certain Moxi or DCX gateways. How to Install: Action: Keep provider support number handy