Important! Set the COM port handshaking to XON/XOFF or RTS/CTS to ensure the machine doesn't skip data during long cuts. 4. CorelDRAW & Adobe Illustrator
Need visual guides? Check the "Drivers & Manuals" section of the official RedSail website or request the PDF installation flowchart from your vendor. redsail cutting plotter software installation
If your software is installed but the plotter isn't responding, check these "Golden Settings": Must match Device Manager (COM1, COM2, etc.). Baud Rate: 9600 Data Bits: 8 Stop Bits: 1 Flow Control: Hardware or RTS/CTS 4. Troubleshooting Common Installation Issues "The Plotter is Outputting Gibberish" Important
Redsail plotters are compatible with a variety of industry-standard design and cutting programs: Adobe Illustrator Common software includes Adobe Illustrator. Adobe Illustrator CorelDRAW & Adobe Illustrator Need visual guides
You plug in the plotter, but Device Manager shows an unknown device with a yellow triangle. Solution: This is a USB handshake failure. Power off the plotter. Unplug the USB cable. Delete the unknown device from Device Manager. Reboot your PC. Power on the plotter first , then plug the USB cable in within 30 seconds.
She selected COM3 from the dropdown. She set the baud rate to 9600, which the manual—printed on what felt like toilet paper—suggested.
Select Redsail from the brand list and your specific RS model from the model list.