, the rules are slightly different. Check the physical sticker on the appliance; the default password for the account is often literally (all lowercase). The Config File Reset: If you've lost the password for Server Admin
If local methods fail, you can send a backup of your Directory database to the Genetec Technical Assistance Center (GTAC) . They can reset the password and return the database to you. Security Hardening Tips genetec config tool default password free
To ensure the security of your Genetec Config Tool and connected systems: , the rules are slightly different
: Save the file and log in to Server Admin using the new temporary password. genetec config tool default password free
: Open the application via Start > All Programs > Genetec Security Center > Config Tool .