61.c4.d3 Error
A stall in the service sled motor or a failing printhead wiper . Troubleshooting Steps
: A "Print Engine" error usually involving the fuser or internal communication timing. 61.c4.d3 error
Open the small interior door located in the top-left corner. A stall in the service sled motor or
) to ensure the print-bar isn't being held in place by shipping materials. Check Trays: Sometimes, removing an optional and rebooting can bypass the communication loop. Are you currently dealing with this error on a OfficeJet Enterprise MFP Printer Code Errors Unknown - HP Support Community ) to ensure the print-bar isn't being held
| Cause | Likelihood | |-------|-------------| | Dried-out capacitors on the logic board (especially near the voltage regulator) | High | | Corrupt EEPROM due to a previous brownout | Medium | | Failing CCFL backlight drawing excess current | Medium | | Broken solder joint on the display ribbon cable connector | Low but possible |