: For VMware Tools 12.2.0 and later, you also need the Microsoft Visual C++ 2015-2022 Redistributable installed in the guest OS.

To access KBVMware Article 78708, simply visit the VMware website and search for the article number in their knowledge base. You can also try searching for the article title or keywords related to the issue you're experiencing.

: This servicing stack update is often required to properly handle SHA-2 signed updates. Install and Restart : Install KB4490628 first. Install KB4474419 second. Restart the virtual machine to apply the changes.

VMware Knowledge Base article 78708 provides a workaround for VMware Tools installation failures on legacy Windows 7 and Server 2008 R2 systems caused by missing SHA-2 code signing support. Users must install specific Microsoft updates, such as KB4474419, to enable SHA-2 support before running the VMware Tools installer. Read the full details on the Broadcom community forum VMware Community Forum Broadcom Community

To resolve these failures, administrators must ensure the guest operating system is updated to support SHA-2 signing before attempting to install VMware Tools version 11.1.x or newer Broadcom Community Apply Microsoft Updates